FAQ

Yes, Femaxeen® has been shown n studies to be effective for these three types of incontinence.

Femaxeen® is a food supplement with a proven safety profile and has been used regularly by women in several European countries. In a randomized double-blind clinical trial, Femaxeen® was well-tolerated with a safety profile similar to that of the placebo. However, if you experience any side effects, please seek the advice of a doctor or pharmacist.

The effect of using Femaxeen® in combination with other supplements or medications has not been studied. Ask your doctor or pharmacist if you have any concerns about using Femaxeen® with an existing medication you may be taking.

Don’t worry, just take Femaxeen® as usual the next day. However, it is important to note that Femaxeen® will work better if you take it every day. Any disruption to the recommended dose could reduce the benefits.

The recommended dose for Femaxeen® is one tablet per day.

Femaxeen® has a gradual onset of action and can require at least 6–8 weeks of use before most people start to feel the positive effects. There are no restrictions for the prolonged use of Femaxeen® and you are more likely to benefit if you take it every day on an ongoing basis.

Take one tablet of Femaxeen® every day, at any time to suit you. Like most food supplements, it is a good idea to take it at a regular time if you can.

You can discontinue Femaxeen® when you wish without any side effects.

No, women taking Femaxeen® do not gain weight as a result.

A Femaxeen® tablet dissolves in the bloodstream in less than 60 minutes and is therefore absorbed quickly and easily by the body.

So far there are no reports concerning this.

The delivery time is usually made within 3 to 5 working days for the UK orders.

We only deliver in the UK for the moment. But you can be shipped in Europe if you place your order on Amazon.

As soon as your order is placed, you will automatically receive by email (at the email address indicated on the customer account or guest account) the summary as well as the invoice for your order.

If you have not received your order confirmation a few minutes after confirming your payment, check that emails have not been blocked in your junk mail by checking your Spam box.

If no email has reached you, please contact customer service as soon as possible by email: contact@femaxeen.co.uk or by email using the contact form.

If you do not receive your order confirmation message, please check your junk Mail folder just in case it's been delivered there instead. If you still can't see it and your worried please message us and we will track it for you our end.  

Yes, it is possible to return your order. Amazon takes care of the processing and customer service of your orders, including the processing of customer returns.

The condition of each returned item is assessed. Items must be returned in their original condition, complete, in perfect condition, with their labels, in their original, well-closed packaging.

Subject to compliance with the deadline and terms mentioned above, we will reimburse you for all the sums paid, except for delivery costs within 14 days from the date on which Axeen Pharma was informed of your decision retract or at the latest upon receipt of the returned products or proof of their return shipment.

The refund is made with the same means of payment as that used by the consumer for the initial sale.

You have 30 days from receipt of the article to exercise your right of withdrawal. You must return your items to us in their original packaging.

We invite you to contact customer service by email: contact@femaxeeen.co.uk in order to validate an order if necessary.

In order to ensure payment security, the site integrates the SSL security standard. Confidential data (the 16-digit bank card number, expiration date and visual cryptogram) are directly transmitted encrypted.

Inaddition, the 3D SECURE system is systematically set up for all orders (in this case, you must enter an additional security code that you receive directly from your bank by SMS).

We cannot accept payment by check. Payment for your order placed on the website can be made either by credit card.

The return is at the customer's expense for any refund request.

We invite you to click on "my account" at the top right of the home page and select "forgot password". A link to reset your password will be sent to your email address.

The newsletter allows you to be informed of the latest news from Femaxeen: events or news and to benefit from promotional codes.

You can subscribe to the newsletter on the website by entering your email address in the field provided for this purpose at the bottom of the page, then click on "subscribe".

You can directly unsubscribe:

- by clicking on the unsubscribe link "follow this link" located at the bottom of our e-mails

- by sending us an unsubscribe request by e-mail via the "contact us "section »